Introduction IT process automation is a disruptive technology that promises to have a significant and sustained impact on our industry. Current product offerings allow organizations to break the paradigm of automating routine tasks by providing the functionality to...
Introduction The IT community didn’t need to have a trendy buzzword like the “great resignation” to become popular to know that we have a talent retention problem. Job burnout and employee turnover are nothing new in our industry. The root causes are well-known, but...
Introduction With 2020 just behind us and 2021 bringing new hope for the future, Salesforce is also marching forward with its Spring ’21 release. Like all of its new releases, Salesforce Spring ’21 is packed full of hot new features. Listed below are 15 of my favorite...
Introduction Software testing is an integral part of every application development process. In addition to evaluating software quality, testing also identifies functionality gaps and missing requirements. But manual testing is both time consuming and costly. Automated...
Introduction The world is still full of uncertainty due to COVID-19. However, one thing we can all look forward to is the Salesforce Winter ’21 release. I know, it seems like the Summer ’20 features were just released, yet here we are in release season again. As...
Introduction Cerillion’s VP Americas, James Savelli-Holt explains in the webinar recording below that there’s more to driving 5G revenue than charging customers higher fees for faster data. To gain a competitive edge, Telcos need to think differently about...
